Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to allow organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That's why many of the world's largest organizations trust Dynatrace® to modernize and automate cloud operations, release better software faster, and deliver unrivaled digital experiences.
The Opportunity
We're seeking an exceptional Principal Technical Product Manager to join our Business Insights team and lead the pioneering development of next-generation Business Insights applications within the Dynatrace platform ecosystem, focusing on Data & AI products. You’ll define and drive the strategy for data and AI capabilities that power analytics, intelligent automation, and the overall Business Insights service offering. You'll bridge data science innovation with product delivery, ensuring that every model, platform, and feature translates into measurable customer and business value.
Role responsibilites:
- Define and own the product vision, strategy, and roadmap for the Insights data and AI products, ensuring alignment with company priorities and customer outcomes.
- Partner with data scientists, engineers, and architects to transform AI/ML prototypes into scalable, production-ready capabilities.
- Translate complex technical concepts into clear business narratives and decision frameworks.
- Define success metrics, track adoption and performance, and continuously iterate based on evidence and feedback.
- Communicate strategy, progress, and results to executive and stakeholder audiences, influencing investment decisions.
- Champion ethical, reliable, and privacy-aware design of data and AI solutions.
- Explore emerging technologies and industry trends to keep Business Insights' position as an innovative team and push Dynatrace competitive advantage.
- Participate in technical conferences and industry events as a thought leader.
Minimum Requirements
- 10+ years of product or technical leadership in data platforms, ML systems, or AI-driven products.
Preferred Requirements
- Proven ability to define and deliver data-centric products at enterprise scale.
- Deep understanding of data engineering, AI model lifecycle management, and observability tools.
- Strong fluency in translating technical depth (SQL, APIs, pipelines, ML workflows) into customer and business value.
- Exceptional communication, storytelling, and stakeholder alignment skills.
- Strategic and visionary mindset paired with hands-on product execution discipline.
- Advanced degree in Computer Science, Engineering, or related field.
- Strong background in observability, monitoring, or analytics platforms.
What success looks like
You deliver clear product directions and measurable outcomes. Data science teams know what to build and why. Engineering teams execute with focus. Customers experience actionable insights and automation that feel effortless.
Why You'll Love Being a Dynatracer
- Innovation at Scale: Work on cutting-edge technology that impacts millions of users and the world's largest enterprises
- Global Impact: Contribute to a product that helps organizations deliver flawless digital experiences
- Career Growth: Access to a globally unique and tailor-made career development program
- Flexibility: Hybrid working models combining remote and in-office collaboration
- Diverse Culture: Work with a truly international team of experts from different countries and cultures
- Continuous Learning: Stay at the forefront of technology with access to the latest tools and training
Additional Information
- This is a hybrid role in principle, but can be fully remote for employees living far from our hubs
- Open to candidates in the EMEA region with a preference for major tech hubs
- Domestic and international travel for in-office collaboration, conferences, and team meetings (approximately 10-20% of time)
- English is the primary working language
- Relocation support available for the right candidate
Note to Recruiters and Agencies: Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes—do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.
Benefits and work-life perks
We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.
Rewards vary by location—go to your location to see more.
Mental health support
Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members.
Wellness Days
Four company-designated extra paid days off for you to recharge batteries.
Flexibility
Our hybrid working model and flexible working hours offer you the flexibility you need.
Employee Stock Purchase Plan
Purchase company stock (NYSE:DT) at a discounted price and become a shareholder.
Learn & develop
Company-wide learning perks, designated team's learning days, and more.
Volunteering day
A day of paid volunteer time to support a community or cause you care about.
Regular team events
We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!
International vibe
Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.
About Dynatrace
Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.
Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.
