About Birchbox
We started Birchbox in 2010 to redefine the way consumers
discover and shop for beauty and grooming. The company quickly grew from
an exciting idea to a business that has materially shaped the beauty
industry: we've activated an enormous group of underserved, untapped
consumers, awakening their relationship with beauty by making the
experience relevant, easy and fun. Our innovation isn't the simple
concept of delivering a box of samples - it's understanding that
although not everyone is passionate about beauty and grooming, everyone
still deserves to have a great experience finding, trying and buying it.
Birchbox operates in six countries, reaching more than 2.5 million
active customers with a portfolio of 500 best-in-class prestige brand
partners. We have retail locations within select Walgreens stores across
the US as well as a flagship Birchbox store in Paris.
Position Overview
Birchbox is looking for a Junior Operations Assistant to
cover a maternity leave. It will be part of the operations team and be
responsible for part of the daily tasks of the department. Our
Operations team goal is to provide an outstanding experience to each
customer during the discovery process. Our Operations team is the heart
of our business and has a major impact on the bottom line of our
continued success.
Responsibilities
- Support end-to-end sourcing
- Stock control (resolve inventory discrepancies)
- Interact with the logistics supplier:
- Work daily on recurrent logistic operations o Build, maintain
and follow-up logistic KPIs o Provide support in the organization of
production and Supervise the quality level
- Working with databases in logistics process
- Data update of our software and eCommerce platform
- Support our Customer Service team to ensure shipping process satisfaction
- Implementation of process improvements to help increase our user experience
Qualifications
- High level of English and Spanish, French valuable
- Advanced knowledge of Microsoft Excel
- Teamwork and ability to interact with different profiles will be highly valued
- Experience with Access, SQL and Magento will be considered as a plus
If...
You're analytically and technically savvy and willing to
learn new things. You're a power user of Excel and not afraid of SQL.
You "Google it" when you don't know how.Are a stickler for the
details – you pride yourself on the quality of your work and don’t send
anything out without triple checkingLove the thrill of a retail environment and understand the natural buy- sell- purchase flow between vendors and retailersYou're effective at getting things done while collaborating across diverse teamsAre a planner and naturally organized love to have fun at work!want to grow with Birchbox, by being part of a fast paced, start-up environment and have the mindset that no job is too small