NPAW is the leading video intelligence company helping online streaming services grow. A global pioneer in its space, NPAW has over a decade of experience developing ground-breaking, scalable analytics solutions to optimize performance and user engagement, to build media experiences that maximize revenue.
Its Suite of analytics apps provides advanced visibility of platform performance, audience behavior, advertising and content efficiency, and app navigation in real-time to support data-driven decisions. NPAW serves more than 150 video services and processes, with over 100 billion plays per year worldwide. Established in 2008 by co-founders of the video streaming service Rakuten TV, NPAW has offices in Barcelona and New York with teams around the world. For more information, visit https://npaw.com
Responsibilities
- Become an expert in the usage of the NPAW suite tool, understand the logic behind the data as well as the functionality of different modules
- Become part of successful working teams both with customers as well as internally with the Consultancy Team.
- Understand client requirements and dig into the detail of client data to provide proactive/reactive analysis regarding their video services
- Develop expertise to extract insights, producing high-quality informative and visual reports.
- Proactively offer ideas and insights to improve customer's satisfaction, solve possible issues and face their challenges.
- Produce/interpret/present analysis, adapting to the appropriate context of client departments (operations, marketing etc.)
- Support and train clients in the use of the NPAW suite tool
- Contribute to global data integrity and benchmarking exercises, to model and adapt data in tools outside the UI (API calls, power BI, Tableau, excel, SQL etc.)
- Contribute to the automation and improvement of BI reporting processes (automation of data extraction via API calls is a benefit)
- Contribute to different processes such as client reviews, process documentation or answering to RFPs
- Identify future product needs and improvements and provide feedback to our product team
Requirements
- 2+ years minimum of customer-facing consultancy environments with a proven ability to deliver results, from which
- 1+ years of experience working with data analytics tools
- Proven work experience using advanced analytics to improve business performance
- Strong numeracy and analytical skills demonstrated by experience
- Ability to translate business questions into the right analysis to find the answer.
- High aptitude with technical environments
- Ability to understand technical documentation and extract the product value.
- ENGLISH and SPANISH are a must, both written and spoken. (C1 - proficient)
- Strong communication skills (both written and spoken) with an ability to manage client demands
- Convinced team player. You collaborate with your colleagues, provide help and ask for help when you need it
- Willing to travel (mainly to European countries)
The following knowledge will be a plus:
- Background in online media delivery technologies (video formats and codecs, video delivery protocols, Player technologies...)
- Background in telecommunication operators
Benefits
- Competitive salary 💰
- Permanent contract 📄
- Flexible compensation plan 📊
- Restaurant 🍽
- Transport 🚊
- Nursery 👶🏽
- Health insurance 🩺
- Hybrid remote-office work 🏡
- Flexible work schedule ⏰
- 23 days of holidays per year 🌴
- Birthday afternoon off 🎂
- Career growth opportunities 🚀
- Access to continuous training 💻
- Language lessons 👩🏽🏫
- Referral bonus 🤝
- International & multicultural team (more than 20 nationalities!) 🌍
- Fun environment: volunteering, company events, BBQs, pizza days, etc. 🎉
- A great office based in Barcelona 🏢
- Free drinks, fruit & snacks ☕️🍺 🍎 🍪
- An amazing technological challenge 🧑🏽💻
Follow us on Linkedin and Twitter to see what we are up to, or have a look at Instagram to see what it's like to work at NPAW!
We celebrate the diversity, and we want our employees to reflect those differences. At NPAW, we’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status, or any other characteristic protected by applicable law.
