At Mad Collective we are proud of our diversity (over 32 nationalities) and believe it is one of the most important contributors to our success. We’re 180+ people energized about our future and enjoying everything a high-growth company has to offer.
We offer a hybrid-remote work schedule which enables you to find the right combination of work from home and in-office collaborative time with your team.
Join the collective and go mad with us!
We are looking for a Data Analyst to join our Billing - Analytics department.
This position will play an important role by helping Billing Team on their projects, daily tracking and analysis, to explore and understand performance optimization and issue tracking.
Thanks to the analytical and business oriented approach to data, the Data Analyst will boost billing optimization and help to unlock new revenue opportunities.
Responsibilities
- Help to define and monitor Billing KPIs on a daily basis such as conversion rates, rebill success, declines and chargebacks.
- Understand business needs and produce insightful, actionable insights.
- Conceptualize, develop, and maintain dashboards and visualizations that inform both tactical and strategic decision making.
- Collaborate with cross-functional teams (Product, Data Engineers, Data Scientists) to plan, facilitate, and develop Billing Analytics projects.
- Enable self-service data exploration, making data standardized and easily accessible.
- Collaborate with stakeholders to collect feedback, educate on new data solutions and promote data culture within the company