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Domain Architect - Customer Experience (all genders) in Madrid

Zooplus

Workplace
Onsite
Hours
Full-Time
Internship
No
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Job Description

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

Job Description

Architectural work sounds boring? At Zooplus, we have created a unique & lean process in which we employ collaborative crafting to deliver practical blueprints, guidelines, and training to support our product teams in reaching their goal. To make it even better, we are looking for you, an experienced Domain Architect who has footprints in business domains and cares about the important stuff.

Being part of the Software Architecture Chapter, your mission is to create an environment in which the right architecture emerges to fulfill our business model and product vision. You will also work closely with our business stakeholders, POs, and product teams to transfer business requirements into flexible & sustainable solutions.

Your business domain:

  • Product Search & Search Optimization
  • Product Recommendation
  • Personalized Customer Experience (Search, Reco, Pricing, Offer, Incentives, etc.)
  • Customer Cohort & CLV
  • Targeted CX & Evaluation
  • A/B Testing

Your responsibilities:

  • Develop overall product architecture vision that is also aligned with IT infrastructure
  • Drive guidelines & policies to govern product development efforts
  • Ensure efficient interaction of product landscape
  • Ensure overall quality of the software architecture of my product area
  • Create architecture blueprints
  • Maintain overall state and foresee future needs in IT and technology
  • Help product teams in their daily work and maintain hands-on technical expertise

Your team (Software Architecture Chapter):

  • We are a group of very open-minded people
  • We embrace lean architectural approaches & solutions
  • We like bouncing ideas together and educate ourselves regularly through workshops & conferences
  • We are from 4 work locations & more than a handful of nationalities

Qualifications

  • Excellent technical leadership skills
  • Excellent knowledge of architecture approaches/paradigms and technology alternatives
  • Excellent ability of understanding problem domain both from business and technical perspective and design solutions for it
  • Profound knowledge in the mentioned business domain
  • Profound organizational, communication, conflicts resolving skills
  • Demonstrated knowledge in driving project and agile methodologies
  • Passioned for sharing with others
  • Previous working experience in e-commerce is a plus
  • Very good English (spoken and written)

Additional Information

With more than 1,000 passionate professionals located across 10 European offices, we believe our success comes from working together and leveraging our international strengths. Expect to work in a hybrid environment, collaborating with colleagues in different locations remotely.

Our benefits:
🐾 20% discount in our zooplus shop
📖 Internal and external training
🎈 Team events
#LI-Hybrid✈️ 28 Annual Vacation Days
🩺 Private Medical Health Insurance
⏰ Hybrid working model (up to 40% remote)

Want to know more? Learn more about who we are and what we do and visit our LinkedIn company profile.

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

 

About Zooplus

  • Ecommerce

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